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Connect crash context to product impact. Understand why users crash, struggle, and churn.
Go beyond isolated crash reports. Shakebug bridges technical crash analytics, granular user session journeys, and product retention metrics on one lightweight SDK—with side-by-side compatibility for Firebase Crashlytics.
See the complete narrative behind every crash, rage-tap, failed payment, and dropped session across your mobile apps.
Chronological sequence of every screen viewed, action tapped, network call, and error leading up to a crash—tracked per device even without login.
Track DAU/MAU, weekly retention curves, custom events, and app stickiness on the same dashboard without installing a bloated secondary SDK.
Understand which customers hit errors, quantify business churn risk, and gather in-app NPS sentiment directly on session timelines.
Keep your existing Crashlytics setup if desired. Shakebug runs harmoniously side-by-side to add in-app bug capture, sessions, and retention.
Diagnose complex mobile issues with full user narrative instead of isolated stack traces.
A stack trace only shows the final line of code that threw an exception—it doesn't reveal how the user got into that corrupted state. Did they tap the checkout button three times? Did a slow network request time out?
Shakebug builds an interactive chronological Session Journey for every app launch. View every screen visited, button pressed, custom event fired, and network response status code leading up to the crash point.
When customer support or product managers inspect an issue, they need to know if this is a first-time user or an enterprise VIP experiencing repeated friction.
When you provide a custom user identifier through the SDK, Shakebug binds all past sessions, in-app bug submissions, crashes, and survey ratings into a continuous customer timeline.
Crashes don't happen in a vacuum—they directly impact whether users return next week. Traditional architectures require separate tools for crash tracking and product analytics.
Shakebug brings both together. Monitor weekly cohort retention curves (Week-1 to Week-4), measure DAU/MAU stickiness, and track custom event conversions right beside your stability data to see the true cost of software bugs.
Correlate technical app performance with real user sentiment. Shakebug includes built-in Net Promoter Score (NPS) prompts that collect 0–10 ratings and written feedback directly inside your app.
Responses appear alongside session journeys and crash metrics, so product teams can see whether detractors hit specific bugs or slow network requests during their journeys.
Already using Firebase Crashlytics? You don't need to rip it out. Shakebug is built to run harmoniously alongside Crashlytics, providing the user context and product intelligence that Crashlytics omits.
| App Quality Capability | Firebase Crashlytics | Shakebug Observability |
|---|---|---|
| Crash Detection & Stack Traces | ✓ Supported | ✓ Supported (Crash AI) |
| In-App Shake-to-Report Bug Capture | × No | ✓ Full Screen + Video Markup |
| Chronological Session Journeys | × Basic Breadcrumbs Only | ✓ Full Screen & Event Timelines |
| Device-Level Anonymous Tracking | × No | ✓ Automatic per-device tracking |
| Weekly Cohort Retention Analytics | × No | ✓ Built-in Cohort Curves & DAU/MAU |
| In-App NPS Sentiment Surveys | × No | ✓ Integrated 0–10 NPS surveys |
| React Native & Web SDK Support | × Limited/No official web SDK | ✓ iOS, Android, Flutter, RN, Web |
Keep Crashlytics for raw crashes and activate Shakebug on the same build to gain complete user journeys and bug reporting with zero conflict.
Everything you need to know about implementing mobile observability and user context with Shakebug.
Unify crash diagnostics, user session journeys, and product retention metrics on a single lightweight SDK.
Sign up freeNo credit card required • Coexists with Crashlytics • Quick 5-minute integration