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NEW Shakebug 2.0 is here — AI-powered bug, crash & product analytics in one

Debug Everywhere Your Users Are

Mobile apps, web apps, any platform. One shake, click, or tap gets you video reproductions, network logs, and everything developers need to fix issues fast.

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Events

NVIDIA Inception Program badge
New Milestone

Shakebug is now part of the NVIDIA Inception Program

We are proud to be accepted into NVIDIA Inception, a program designed to support innovative startups building the next generation of AI-powered products. This strengthens our path as we continue expanding Crash AI, analytics intelligence, and smarter debugging workflows for engineering teams.

shakebug video
Bug & crash reporting, simplified

What is Shakebug?

Shakebug is a bug and crash reporting tool for iOS, Android, Flutter, React Native and web apps built with React, Next.js or any JavaScript framework. Testers and end users report a bug by simply shaking their device; Shakebug attaches an annotated screenshot plus the device model, OS version, app version and logs a developer needs to reproduce the issue. Crashes are captured automatically and grouped with AI, and every report is connected to the user's session journey — the events, screens and actions that led up to the problem. Reports flow straight into tools like Jira, Slack, Trello and ClickUp. More than 1,300 product teams use Shakebug, and it has analyzed over 44 million app sessions. A free plan is included, so teams can start without a credit card.

One SDK, Every Platform

Ship the same bug & crash reporting across mobile, cross-platform and web.

Our Clients

Everything you need to find, understand & fix issues

From the first bug report to long-term retention — one platform for app quality and product insight across mobile and web.

Bug reporting

Report bugs with full context, in one shake

Testers and users report bugs in-app with an annotated screenshot, screen recording, network and console logs, and complete device data — so developers can reproduce and fix without the back-and-forth.

Shakebug dashboard with open bugs, crashes, crash-free sessions and the latest reported bugs
Crash reporting

Automatic crash reporting, grouped by AI

Crashes are captured automatically the moment they happen. Crash AI clusters identical crashes into a single issue with first-seen date, affected devices, OS versions and trends — so you fix what matters first instead of sifting duplicates.

Shakebug Crash AI grouping recurring crashes with counts, versions and trends
Session journey

Session & user journey tracking

See bugs with the complete narrative: a clear timeline connecting sessions, events, bug reports and crash data — navigation, actions and the exact point things broke. Session Journey works even for apps without a login: every visitor’s session is tracked anonymously by device. Learn how session tracking works.

Shakebug session journey timeline of sessions, events, bugs and crashes by device
User journey

Follow a single user across every session

When your app identifies a customer through the SDK, User Journey ties their full history together by name or email — every session, event, bug, crash and rating in one timeline, so support and product conversations start with context.

Shakebug user journey tying a customer's sessions, events, bugs and ratings together
Product analytics

Real-time product analytics

Track sessions, monthly and daily active users, stickiness and app health over any period. Quality and usage live side by side — so bug and crash trends sit right next to how people actually use your app.

Shakebug product analytics with sessions, active users, stickiness and top events
Event tracking

Track the events that matter

Log custom events for any action and see your top events, unique users and average frequency per user — then drill into the sessions behind each one. Over 0 events tracked in action.

Shakebug event tracking with top events, unique users and per-user frequency
Retention

See who comes back with cohort retention

Device-level weekly cohort retention shows Week-1 and Week-4 return rates, stickiness and a clear retention curve — so you can tell whether a release actually keeps users coming back.

Shakebug retention with weekly cohort heatmap, retention curve and stickiness
Ratings & reviews

Collect in-app ratings & reviews

Prompt users for a rating and written feedback at the right moment, version by version — then read every review alongside that user’s session and journey, so feedback comes with the full story.

Shakebug ratings and reviews with a 4.6 of 5 average, star distribution and in-app reviews by app version

Online Bug & Crash Tracker Tool

Online bug tracker tool- What is it?

What is a bug tracking system?

Tracking of bugs is a methodology used by mobile developers to collect reports of "issues" in mobile applications, and this is tracked by our online tracker tool. It allows developers to further refine their mobile app design by making continuous changes or upgrades to the application to better serve the customer base.

Bug and crash tracking typically reports what is the exact nature of the problem, and tracks a specific issue and crash in any mobile application. So, this is a platform where developers can get the most out of using our specialized online tracker tool and issue tracker tool.

To facilitate any bug reporting, some highly popular online issue tracking tools are used, and Shakebug belongs to one of them. This works effectively by maintaining the proper error and crash reports.

This online tool is the best online bug tracker tool that maintains transparency between the clients and developers.

To use such a sophisticated online crash and error tracking tool, a user reports an issue by simply shaking their phone and if there is any issue found, then developers will get the complete information regarding it, and they fix the issue.

Although each online issue tracking tool differs in its features, this platform is the best online crash and issue tracking tool that reports issues and is also used as a crash tracking tool. Using such a crash and online Bug tracker tool, you can build trust and relationships with your clients.

Can we use it as a Crash tracker tool?

Online Bug and crash tracker tools also allow developers and managers to see at a glance where an application is failing its customer base and how the development team is handling their problems. So, yes it can also be used as a crash tracker tool.

It provides an organized way to facilitate application enhancement processes and opens a fair, regulated channel for end-users.

This makes it easy to track down errors and crash with minimal human resources invested in the organizational requirements of the process.

How Shakebug is useful?

Shakebug is perfect online bug and a crash tracking tool for developers to collect and manage feedback and issues. It makes projects run so smoothly and clients love the shaking technique to report issues.

This online tracker tool can easily be integrated into any mobile application within a minute and is easy to access and use.

It provides error reporting, app performance monitoring, crash reporting, in-app chat, and client surveys for mobile apps.

Using Shakebug, Managing your bug report proved to be advantageous because it provides the best level of services in terms of support and documentation. And it also provides detailed and accurate tracking of bugs and crashes.

Shakebug is one of the most winning and indispensable online tools to track bugs and crashes from any of your mobile applications, it works on both android and IOS.

What are the advantages of using this tool?

Shakebug is an effective online tracker tool and issue tracking tool that can improve client satisfaction, increase productivity, and reduce downtime.

They can also keep track of coding changes, provide an interface for a developer to work together, and allow for easier management of quality assurance. There are many features available online in this tracker tool. software developers and numerous end-users benefit from these tools every day.

You can also increase your productivity by 50% using these online crash and issue tracking tools.

The online tracker tool is an application that will help you automatically test through features such as capturing screenshots and providing feedback during sessions.

Does Shakebug track user sessions?

Yes. Shakebug records every user session and links each bug and crash report to the session it happened in. You can open a session's session journey to see the screens, events and actions that led up to an issue, so your team can reproduce and fix it faster — even for users who never log in.

Can Shakebug show the user journey before a bug or crash?

Yes. Shakebug builds a step-by-step user journey for every session — a timeline of the screens viewed and events triggered. When a crash or bug is reported, you can replay this journey to understand the exact path that caused it, instead of working from a stack trace alone.

Does Shakebug measure user retention?

Yes. Shakebug includes device-level retention analytics with weekly cohorts. You can track Week-1 and Week-4 retention, stickiness and active users over time, and see how app quality and crashes affect whether users come back.

Can I track custom events and product analytics in Shakebug?

Yes. Shakebug logs custom events and screen views and surfaces top events, unique users and usage trends in a built-in analytics dashboard. This puts product analytics next to your crash and quality data, so you can connect what users do with the issues they hit.

Which platforms and frameworks does Shakebug support?

Shakebug supports iOS, Android, Flutter, React Native and web apps built with React, Next.js or any JavaScript framework. The same bug, crash and session reporting SDK works across mobile, cross-platform and web, so you get consistent reports from every platform your users are on.

How Shakebug Works?

From a shake to a resolved issue — bug reporting in three simple steps.

1
Point to your bug

Shake to report

Open your application on your mobile phone and shake it. After that screen will appear where you can highlight the area of the bug.

2
Write a details

Describe the issue

After highlighting the area, a screen will appear where the user can write a bug description which explains the details about bugs or issues.

3
Bug's details

Track to resolution

Once you report the bug, you will get the following screen with bug’s details along with device and OS information to your assigned developers. They can update its status when it is resolved.

Report bugs, feel the difference

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