Unlike Bugsee, Shakebug does not need root access to run. This is an important feature for enterprise deployment as we want to ensure we do not expose privileged information to the web.
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From their early days, software developers have tried to keep track of bugs and feature requests in order to improve their products, but the variety of bug-tracking tools on the market means that it can be hard to find the one that’s right for you.
Bugsee is one of the most useful mobile app bug tracking solutions available. Still, many developers will find that Shakebug offers an equally powerful alternative to Bugsee, with greater flexibility and cost savings thrown in as well.
Shakebug has all the features that are needed for continuous integration, as well as other features that Bugsee does not offer.
With Shakebug, you never have to worry about that! We allow unlimited seats.
With Shakebug you have free integrations and can export videos in all formats.
Unlike Bugsee, Shakebug does not need root access to run. This is an important feature for enterprise deployment as we want to ensure we do not expose privileged information to the web.
Bugsee keeps data for just 3 days on Lite and 30 days on PRO — context disappears right when you need to look back at it.
Shakebug keeps your data for 90 days on Standard and 180 days on Premium — six times Bugsee’s PRO window — with custom retention on Enterprise plans.
Bugsee’s free Lite plan covers just 5 unique devices per month, and PRO tops out at 50 unique devices for $99/month billed annually ($139 monthly).
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Shakebug’s Standard plan covers 20,000 monthly active users for $75/month, and Premium covers 50,000 for $125/month — hundreds of times Bugsee’s PRO device cap, at a comparable price.
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The thing that makes shakebug even more attractive than Bugsee, though, is its customer service and excellent developers.
Shakebug provides clear documentation, this will provide fewer headaches when creating bugs and can help resolve any issues faster.
Our developers are used to seeing the bugs because they’re the ones who build them. That’s why they look at it in Shakebug and fix those bugs before anyone else notices them.
| Bugsee | Shakebug | |
|---|---|---|
| Free plan | Lite: 5 devices/month, 3-day retention | Basic: 500 MAU, 3 projects, 10-day retention |
| Paid pricing | PRO $99/month billed annually ($139 monthly) | Flat: $75 (Standard) / $125 (Premium) |
| Usage limit | 50 unique devices/month on PRO | 20,000 MAU on Standard, 50,000 on Premium |
| Data retention | 3 days on Lite, 30 days on PRO | 10 / 90 / 180 days by plan |
| In-app bug reporting with video | Yes | Yes (shake to report) |
| Crash reporting | Yes | Yes, with Crash AI grouping |
| Session & user journey analytics | No | Yes |
| Product analytics & retention | No | Yes, built in |
| On-premise / self-hosted | No public on-premise option | Yes (Enterprise) |
(Bugsee figures: bugsee.com/pricing, July 2026.)
Not ready to swap SDKs yet? Try the free Shakebug Chrome extension — screen recorder plus bug tracker, no account required.
Install the free extension →Shakebug is a bug reporting, crash reporting and product analytics tool for mobile apps and websites, used as an alternative to Bugsee. One SDK captures bugs, crashes, sessions and events in a single dashboard.
Both capture mobile bugs and crashes. Shakebug adds in-app shake-to-report, AI crash grouping, session and user journeys, retention analytics and in-app ratings — plus a free plan — and it runs without requiring root access.
Bugsee's free Lite plan covers up to 5 unique devices per month with 3-day data retention. Its PRO plan is $99/month billed annually ($139 billed monthly) for up to 50 unique devices with 30-day retention; anything beyond that is custom-priced. Shakebug's flat plans are $0, $75 and $125 per month, covering up to 500, 20,000 and 50,000 monthly active users. (bugsee.com/pricing, July 2026.)
No. Unlike some tools, Shakebug does not need root access, so it is simpler and safer to roll out across test and production devices.
Shakebug has SDKs for iOS, Android, Flutter, React Native and the web, so the same workflow covers your mobile apps and your website.
Yes. Crashes are captured the moment they happen and grouped by AI, so you fix the highest-impact issues first instead of sifting through duplicates.
Yes. Shakebug includes a free plan, so you can try it as a Bugsee alternative on a real product without a credit card.
Yes. Shakebug integrates with Jira, Trello, Asana, Slack, ClickUp, Monday.com and Wrike, so issues reach the tools your team already uses.
Not through a dedicated MCP server. Shakebug's Crash AI groups duplicate crashes and generates fix suggestions automatically, and pushes that context — stack traces, device info, logs — straight into GitHub, GitLab, Linear, or Jira issues through Shakebug's existing integrations. If your team already has Copilot, Cursor, or Claude Code reading from those issue trackers, the crash context reaches your AI tooling the same way — just without an extra MCP integration step to set up.
Create a free account, add the SDK to your app or website, and your first bugs, crashes and sessions appear in the dashboard within minutes.