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A BugHerd Alternative for Bug & Issue Tracking - Shakebug

When choosing which bug tracking platform to use, it can be difficult to figure out which one will be the best fit for your business or organization. To help you make an informed decision, let’s take a look at the Shakebug solution and what makes it such an effective alternative to Bugherd .

All Features

Shakebug is easier to use and provides quick customer service.

Unlimited Seats

Shakebug provides Unlimited bugs reporting and Unlimited devices, including unlimited collaborators.

Free Integrations

It has integrations with many different collaboration tools, making it easy to store your bug information.

Testimonial

Bugherd vs Shakebug

No charge for seats

BugHerd logo

BugHerd bills by member count

BugHerd sizes every plan by members: $42/month billed yearly for just 5, plus $8/month per extra member. The bill grows head by head.

Shakebug logo

Shakebug is free

Shakebug is 100% free, so there's no need to spend time and money on getting started. If you want access to more advanced features, then pricing starts at just $75/month for standard.

vs

Cheaper as you scale

BugHerd logo

BugHerd’s Standard plan caps at 5 members

To grow past 5 members you move up the ladder — Studio at $67/month for 10 members, Premium at $125/month for 25 (billed yearly) — or pay per extra seat on top of your plan.

5

Shakebug logo

Shakebug includes unlimited members

Shakebug’s Standard and Premium plans include unlimited team members at a flat $75 or $125 per month — add your whole team, QA and stakeholders without the bill moving.

20000

vs

Analytics

BugHerd logo

Bugherd doesn't provide any analytics

A one-time payment fee for bugherd doesn't provide any analytics.

Shakebug logo

Shakebug provide analytics

More than a platform for storing bug reports, Shakebug provides analytics and tools to help teams work together and produce more bug-free products.

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All the tech support you’ll ever need

Developers here to help

Shakebug offers Developers to help you out with any bugs that you have found and are dedicated to fixing your bugs.

Crystal-clear documentation

Shakebug provides Crystal-clear documentation to ensure all customers and staff members have complete transparency into project issues.

BugHerd vs Shakebug at a glance

BugHerdShakebug
Core focusVisual feedback on websitesBug, crash & product analytics SDK for mobile + web
Pricing modelBy member count: $42/mo (5 members), $67 (10), $125 (25) billed yearly, +$8/mo per extra memberFlat: $0 / $75 / $125 per month, unlimited members on paid plans
Free planFree trial onlyYes — free Basic plan, no credit card
PlatformsWebsites, Figma, PDFs & imagesiOS, Android, Flutter, React Native & web
Crash reportingNoYes, with Crash AI grouping
Session & user journeyNoYes
Product analytics & retentionNoYes, built in
On-premise / self-hostedNo — cloud onlyYes (Enterprise)

(BugHerd figures: bugherd.com/pricing, July 2026.)

Not ready to add an SDK yet?

Not ready to switch your feedback workflow yet? Try the free Shakebug Chrome extension — screen recorder plus bug tracker, no account required.

Install the free extension →

BugHerd Alternative FAQs

What is Shakebug, and how is it different from BugHerd?

Shakebug is a bug reporting, crash reporting and product analytics tool for mobile apps and websites. Where BugHerd focuses on visual website feedback, Shakebug adds in-app shake-to-report capture, automatic crash reporting with AI grouping, session journeys and retention β€” across iOS, Android, Flutter, React Native and the web.

How much does BugHerd cost?

Do I have to migrate data from BugHerd to switch?

Can I use Shakebug as a crash tracker too?

Is Shakebug a good fit for my team?

Does Shakebug integrate with popular development tools?

How does Shakebug improve bug resolution?

What pricing plans does Shakebug offer?

Do you provide customer support?

Is there a free plan?

Is my data safe with Shakebug?

How do I get started with Shakebug?

What should I look for in a BugHerd alternative?

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