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Drop one SDK into your app or site and Shakebug starts handling the tedious part for you. Bug reports come in with the screenshot and logs already attached, crashes group themselves, and every session, event and rating shows up in one place. Here is exactly what happens, from install to fixed.
A tester shakes the phone, marks up what looks wrong, and the report sends itself — screenshot, logs and device details included. Crashes and sessions need no prompting at all.
Open any issue and the context is already waiting: the logs, the device, and the exact session that led to it. Crash AI folds duplicates together so you are not reading the same stack trace fifty times.
Assign it, drag it across the board, or push it straight to Jira or Slack. Then glance at analytics and retention to be sure the fix actually held.
From installing the SDK to closing the issue, this is the path every bug and crash follows.
Pull in the Shakebug SDK for iOS, Android, Flutter, React Native or the web. It is a few lines of code and a few minutes of setup — there is no server for you to run or babysit.
Testers and real users shake the phone to flag a bug, mark up the screen or record it, and tap send. Crashes log themselves the instant they happen, and every session and event is recorded by device — no sign-in needed.
Each report shows up with its network and console logs, the full device and OS rundown, and the session that led to the break. Crash AI groups identical crashes, you assign owners and set status on a list or board, and session and user journeys, analytics and retention sit right beside it all.
Send the issue to Jira, Trello, Asana, Slack, ClickUp, Monday.com or Wrike, fix it the way you normally would, and close it out. The next release’s analytics and retention tell you whether quality genuinely improved.
Vague tickets waste everyone’s afternoon. Shakebug catches the problem in the moment instead: the reporter circles it on a screenshot or records the screen, adds a line of context, and that is that. Underneath, the network and console logs and a complete device and OS readout ride along automatically.
What lands on the developer’s desk is something they can actually act on — no chasing down steps to reproduce. See the bug reporting guide.
A crash never waits to be reported. The SDK grabs it the moment it happens, and Crash AI takes it from there — collapsing identical crashes into a single issue tagged with its first-seen date, the devices and OS versions it hits, and whether it is climbing or fading.
The payoff is a short, ranked list you triage by real impact instead of thousands of look-alike stack traces. It is the same thinking behind our AI bug & crash reporting.
Every bug and crash comes attached to a timeline of the session that produced it — the screens someone tapped through, the actions they took, and the exact point things went sideways. Because sessions are tracked by device, it works even when nobody logs in.
Once your app does know who someone is, the User Journey pulls every session, event, bug and rating for that person into one continuous history.
Shakebug is where bug reports, crashes and product analytics finally live under one roof. A single SDK feeds it everything — the bugs your testers file, the crashes your code throws, the sessions and events behind them, retention, and in-app ratings. Rather than juggling a crash tool, an analytics tool and a feedback inbox, your team reads app quality and real usage off the same dashboard.
Someone hits a snag while using your app, gives the phone a shake (or taps the widget), and a capture screen slides in. They circle the problem on a screenshot or record the screen, type a quick note, and send. Quietly, in the background, Shakebug bundles in the network and console logs, the device and OS details, and the session that came before — then drops it in front of the developer who owns it.
Crash reporting runs on its own. The SDK records a crash the instant it occurs, and Crash AI groups the identical ones into a single issue carrying its first-seen date, the affected devices and OS versions, and a trend line over time. So instead of wading through thousands of individual crash events, you work a handful of grouped issues ordered by how many people they actually hit.
The same reporting, crash analytics, sessions and dashboard run everywhere Shakebug does — so a mobile app and its companion website share a single source of truth for quality.
Shakebug is built to slot into the way your team already operates. Turn a bug or crash into a ticket in Jira, Trello, Asana, ClickUp, Monday.com or Wrike, or drop an alert into the right Slack channel — nobody has to retype a thing. Your developers keep living in the tools they already use; Shakebug just makes sure the full story travels with the issue.
You drop one SDK into your app or website, and from that point Shakebug does the legwork. Bug reports arrive with the evidence already attached, crashes sort themselves into groups, and every session, event and rating lands in the same dashboard. Your team triages from there and sends whatever needs fixing to tools like Jira, Trello or Slack.
Create a free account, add the SDK, and your first bugs, crashes and sessions appear in the dashboard right away.
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