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Stop deciphering incomplete client bug reports. When clients shake the phone, Shakebug captures screenshots, video replays, device diagnostics, and logs directly into Jira and Slack.
Manage multiple client projects • Save 10+ QA hours every development sprint
Agency teams build multiple client applications simultaneously across iOS, Android, Flutter, and Web. Shakebug eliminates testing chaos and keeps client stakeholders thrilled.
Non-technical client stakeholders simply shake their test device. An annotation window pops up instantly to draw, annotate, and submit with zero friction.
Every ticket includes iOS/Android OS version, device model, free storage, battery percentage, Wi-Fi status, and recent console logs automatically.
Separate client applications with clean permission boundaries. Invite clients into review-only seats without exposing your agency's other projects.
Route Client A bugs to their Jira board, Client B reports to Linear, and Client C updates to ClickUp and Slack. Fully customizable webhooks per project.
The most expensive part of custom app development is chasing intermittent bugs reported by clients without logs. Shakebug records the preceding 60 seconds of UI actions and network calls so your developers fix issues on the first attempt.
Turn post-launch maintenance into recurring revenue. Use Shakebug to monitor crash-free sessions and release health for clients after launch, providing proactive SLA reporting.
See why top software agencies switch from spreadsheets and manual emails to automated Shakebug workflows.
| Testing Workflow | Traditional Agency QA (Spreadsheets / Emails) | Shakebug Agency Platform |
|---|---|---|
| Bug Submission | Client sends email or screenshot with no logs | ✓ Client shakes phone; full telemetry captured |
| Device & OS Metadata | Manual questionnaire ("what iPhone model?") | ✓ 100% automated device, memory & OS metadata |
| Network Diagnostics | Must connect device to Charles Proxy or Xcode | ✓ In-app network log capture with sanitized headers |
| Developer Triage Time | 30–45 mins per bug spent trying to reproduce | ✓ Fixed in minutes with step-by-step user journeys |
| Client Satisfaction | Frustrating back-and-forth during acceptance testing | ✓ Modern, interactive, professional client experience |
Answers to common questions from agency founders, engineering directors, and project leads.
Instead of clients sending vague emails or Slack messages like "the app crashed on page 3", clients simply shake the phone while testing your staging or TestFlight build. Shakebug automatically captures the screen, records the prior 60 seconds of interaction, grabs console logs and network calls, and attaches device metadata. The report is delivered directly to your project tracking board.
Yes. Shakebug lets agency teams organize projects by client. You can invite client stakeholders only to their specific project with viewer or commenter roles, while your internal engineering team maintains central access across all agency deliverables.
Agency engineering leads report saving between 8 to 12 QA and developer hours per sprint. Eliminating back-and-forth messages asking clients "what device were you on?" or "what steps caused this?" cuts issue reproduction time by over 70%.
Shakebug integrates seamlessly with Jira, Linear, ClickUp, GitHub, GitLab, Asana, Monday.com, Trello, and Slack. You can configure individual webhooks and destination boards per client project.
Yes! We offer flexible agency packages with pooled MAU, unlimited projects, and volume discounts so you can easily package Shakebug into your client maintenance retainers. Contact our team at support@shakebug.com or book a demo for an agency quote.
Speed up client handoffs, eliminate incomplete bug tickets, and deliver mobile apps that clients rave about.
Manage multiple client projects • Save 10+ QA hours every development sprint